Returns & Exchanges

DOMESTIC RETURNS
  • We are happy to process a return on any item that did not meet your expectations. We kindly require that your returned items are in like-new condition, unworn, and unwashed with no make-up, stains, deodorant, pet hair, or soiling of any kind. We reserve the right to refuse a return if it is obvious that the item has been damaged, soiled or washed.
  • Domestic returns are eligible for a refund if postmarked within 30 days of delivery.
  • Items returned after 30 days will not be accepted.
  • We want to make it easy on you! If you would like to return your purchase, please click HERE to begin the return process and to easily print a return label. $5.95 will be deducted from your refund upon receipt of your returned item once this label has been used. It's as easy as that!
  • Personalized items, custom-made items, embroidered items and/or final clearance items cannot be returned or exchanged. They are considered FINAL SALE. If you are unsure about sizing or style preference, it is best to try on our products before customizing them.
  • Blue Sky does not extend price adjustments or partial refunds on orders made prior to our promotions.
  • If you receive an item which is damaged, you must contact customer service within 48 hours of delivery.
  • We are unable to accommodate direct exchanges. If you would like to exchange, we kindly ask that you return your order and place a new one.
  • If you need assistance, please feel free to contact us: info@blueskyscrubs.com or 888.302.5837
  • Original shipping charges are not refundable.
  • Refunds will only be applied to the original form of payment within 30 days of your original purchase date. Please allow one billing cycle for your refund to show up on your credit card statement.
  • You will be notified by email as soon as your exchange or refund has been processed. Please allow 1-2 weeks for processing on all returns and exchanges, including shipping time.
INTERNATIONAL RETURNS
  • We do not provide return labels for International orders, including Canada and Puerto Rico
  • If you wish to return your items please mail them to our warehouse:

    BLUE SKY SCRUBS
    2209 DONLEY DRIVE
    AUSTIN, TEXAS 78758
  • Please be sure to include your original invoice that includes your name, address and order number.