blue sky scrubs™ Return and Exchange Procedures

Should you for any reason require a return or an exchange on a product, blue sky will be happy to accommodate any request for up to 90 days from the date of your purchase. All our products are covered by the blue sky Quality Guarantee.

Making a Return

Please use the original shipping box and packing materials. For your convenience, if you selected UPS as the shipping service for your original order, a postage-paid return label has been provided. Simply affix the label to your package and drop it off at any UPS Store, UPS drop box, UPS customer center, or hand it to any UPS driver. For locations near you, please visit http://www.ups.com/dropoff. Items must be in like-new condition and unworn to be accepted.

If you wish to pay the return postage yourself, or if you selected USPS as the shipping service when you placed your order, take the package to a U.S. Post Office and mail it to the following address:

blue sky scrubs Returns and Exchanges 1906 W Koenig Lane Austin, TX 78756

When paying for return postage yourself, we suggest you insure the package via USPS or FedEx, and purchase tracking services for your protection. Save the shipping receipt for your records. Only merchandise received by our warehouse can be credited.

If you need an additional return label and your original order was placed with UPS shipping, please e-mail us at and we'll send you one.

All returns will be credited to the original form of payment unless otherwise specified on the return/exchange form. For orders placed with a credit card, your account will be credited upon processing of the returned item(s), and the credit should appear on your next statement. If an item is returned more than 90 days after purchase, a return will be administered in the form of a merchandise credit redeemable with your next purchase.  You will receive an e-mail notification upon the completion of return processing.

Making an Exchange

If you selected UPS as the shipping service on your original order: specify the exchange item and the new color, size, or style on the return/exchange form. Include the form in your return package. Simply affix the postage-paid return label to your package and drop it off at any UPS Store, UPS drop box, or UPS customer center. For locations near you, please visit http://www.ups.com/dropoff. We'll send your new item free of shipping charges. All exchanges must be made within 90 days of order receipt.

If you wish to pay the exchange postage yourself, or if you selected USPS as the shipping service for your original order, we suggest you insure the package via USPS or FedEx, and purchase tracking services for your protection. Save the shipping receipt for your records. Only merchandise received by our warehouse can be exchanged.

If you selected USPS as the shipping service for your original order, specify the exchange item and the new color, size, or style on the return/exchange form. Include the form in your return package. Take the package to your postal carrier and mail it to the following address:

blue sky scrubs Returns and Exchanges 1906 W Koenig Lane Austin, TX 78756

If you're exchanging an item because of a mistake on the part of blueskyscrubs.com or because of quality issues, blueskyscrubs.com will pay the shipping cost to send a replacement item to you. Please email for the specifics on our quality control/employee error procedures. We have a very special way of handling these issues, which you will definitely find beneficial.

Availability of replacement items is not guaranteed. When making an exchange request, please note that not all colors are available across all styles, so you should first visit the desired style section of our website to select your color preference. It is also helpful to list a second choice in the event that we have run out of your first choice before we receive your exchange request.

Returning a Gift

Gift recipients who return an item and do not want an exchange will be issued a blueskyscrubs.com gift certificate. You will receive an e-mail notification upon receipt of your gift return provided that your email address is included on your return/exchange form.

Please allow 10 to 12 business days for us to receive and process your return or exchange. Personalized items cannot be returned or exchanged.

Your satisfaction is very important to us. If you have any questions, please e-mail us at shipping@blueskyscrubs.com .