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blue sky scrubs' Frequently Asked Questions

blue sky scrubs' Frequently Asked Questions

1. How do you put on the Pony and/or the Pixie scrub hat?

Please use the following links for instructions on how to put on our scrub hats for women:

The Pony | The Pixie

2. What is unique about the Pony hat?

The patent-pending Pony is not only a comfortable, fashionable design in 100% cotton and disposable fabric. Its practical design keeps long hair where it belongs: off the nape of your neck so that you can comfortably use your stethescope, white coat, surgical wear, lab coats and head lights. The feeling of not being able to take on or off your medical equipment easily makes things very stressful and can make you feel frustrated. With our new patented Pony scrub hat you can easily focus on your patient without thinking about how you are going to get your medical equipment on or off.

It's no wonder that medical professionals everywhere are raving about blue sky scrubs' Pony. It's the only product of its kind on the market, a scrub hat that treats hair like it deserves to be treated.

3. What is the difference between the Pony scrub hat and the Pixie scrub hat?

The Pony scrub hat was intended for any person who can gather their hair into a ponytail, no matter how big or small. The Pixie scrub hat was created for those who are unable to make a ponytail.

4. My hat doesn't fit right. Can I return it?

All our hats are engineered to fit nearly all sizes. However, the unique designs of the Pony and Pixie often take a small amount of time to get used to.

Please refer to the online how-to guides (Pony | Pixie) to learn how to ensure both products fit right. If, after watching the instruction, your product does not fit as you would like it, you may return or exchange it with no restrictions within 90 days.

5. Where are blue sky scrub hats made?

After our fabrics are specifically chosen for our scrub products, they go through a manufacturing process that is monitored each step of the way. All of our scrubs are handmade in the USA to ensure the best quality. We then carefully package the scrubs so they are ready for wear when they reach your door.

6. How many different styles of hats do you offer?

blue sky scrubs offers two medical scrub hat styles for women: the Pony, for those with long hair; and the Pixie, for those with shorter hair. We also offer a slim-fitting style for men.

7. What kind of fabrics are blue sky scrub hats made of?

All of our products are made from fabrics that have been specifically handpicked by our scrub design team. Our goal is to have the most unique, high-quality cotton and poly/cotton fabrics available for our innovative scrub hats and other scrub products.

We are constantly searching for new, inspiring fabrics to add to our ever-changing inventory. Many of our fabrics are one of a kind or may only be printed once. Therefore, we have a limited quantity of several of our scrub product, specifically our scrub hats.

If you see a scrub hat that you are interested in, we cannot guarantee that it will be there the next time you visit our scrub store.

8. How should I care for my blue sky scrub hat?

All of our scrub hats are made out of 100% cotton so that can be easily washed in the washing machine with cold water and tumbled dry on low heat. However, for the absolute best care of the scrub hats, we suggest either washing them by hand or washing them in cold and allowing them to air dry.

9. Who wears blue sky scrub products?

The original blue sky scrub hat was first worn by the creator, Shelby, in Houston, TX. The scrub hat has quickly become the chic new accessory, spreading throughout the Houston hospital system and then branching out to other hospitals across the nation. blue sky scrubs are now worn in all 50 states and several countries including France and Canada.

10. How quickly can I get my blue sky products?

blue sky scrubs offers several shipping methods. All products ship out within 24 hours of a completed transaction, and can be at your door within 3 to 5 business days. If you desire quicker service, we offer USPS Priority and USPS Express services to get your scrubs to you as fast as possible.

11. When will you offer more blue sky scrub products?

We listen to our customers and are constantly working to provide new and innovative high-quality scrub products. Let us know if you have any suggestions and check our site often for new scrub products.

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The "blue sky scrubs" family of trademarks is owned by blue sky scrubs, LLP. The blue sky scrubs logo is a registered trademark in the U.S. Patent & Trademark Office and in the European Union. U.S. Patents D572879, D547030.